BreedeNet Invoices & Statements are now being emailed in Adobe PDF Format.

If you are unable to view the documents, please download the latest version of Adobe Reader.

Go to : http://get.adobe.com/reader/ and click on the download button.

Each user is responsible to monitor their usage. BreedeNet do not have records of what users do online and which websites they visit. 

The common reason for high usage is:

• Virus (usually indicated with high uploads)
• Downloading movies & music
• Watching YouTube videos
• Streaming Videos and Music
• Using Skype and in particular Video Skyping.
• Facebook: Facebook in itself doesn't use a lot of data. What does, is if you watch a lot of photos and view videos.
• Viewing Graphic Intensive Websites
• Playing online games
• Listening to Radio online
• Virus updates
• Windows updates
• Downloading programs

Yes you can. Downgrading is charged at R150.00. Please contact our office.

Please note that you cannot downgrade your package if a 24-month contract has been signed. 

Usage is automatically calculated on the last day of the month. Debit orders are deducted on either the 1st, 7th or 15th of each month as per your agreement.

Debit orders that are deducted on the 1st, will only be charged for their monthly contract fee. Additional bandwidth & VOIP charges will be deducted the following month.

Debit orders that are deducted on the 7th & 15th will be charged for their monthly contract fee, additional bandwidth and VOIP charges.

We prefer payment by debit order. We do however make exceptions in extreme cases. Please check with the office if you want to pay by EFT.

If payments are made by EFT, it has to be received by the 7th of each month, otherwise your account will be suspended until payment is received. 

Topups are a new feature available to BreedeNet Wireless Clients.

Topups are charged at R75 for 1 gigabyte and are valid for 3 month.

Notifications are sent via email to inform you when you are close to reaching your monthly cap, so that you can arrange for a cap before being disconnected.

To request a cap, simply send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

To setup your @breede.co.za email account (or any other email account hosted by BreedeNet), on your iPhone or Ipad, is a very simple process. Just follow these steps.

Step 1: Select Settings from the home screen

BreedeNet usages the following SMTP server:

• 192.168.20.4
• smtp.saix.net
• mail.breede.co.za (server needs to be authenticated)

No one likes receiving SPAM, those annoying email selling suspicious products or trying to trick you in revealing your bank details. At BreedeNet we have SPAM filters that block these email messages, but occasionally they slip through or important email messages are seen as SPAM.

Luckily the important email messages that have been marked as SPAM have not disappeared; they are simply kept online in your email’s online spambucket and can easily be retrieved.

It’s a good idea to check your spambucket a few times a week to make sure you don’t miss any emails.

To view your email’s online spam bucket:

To learn how to setup an email account from BreedeNet on your computer, please download the Setup guide below.

Instruction are for Microsoft Outlook Express, Microsoft Office 2003 & 2007.

Download setup guide

When you sign up with BreedeNet, you have the choice of what happens when you reach your cap.

Option 1: Temporary suspension of Internet

BreedeNet will temporary suspend your internet account when you have reached your cap. Your Internet can be reinstated by phoning the office and arranging a topup. A topup will be charged at R75.00 per 1gig. This topup will last a maximum of 3 months, or until the topup cap has been reached.

Option 2: Normal Operation

No interruption to internet or speed, but all out of bundle bandwidth will be charged at R0.10 per megabyte.

Yes We offer a 384kbps fully uncapped connection for R299 per month.

Currently not available in the Nokwi region.

Although BreedeNet does not endorse the downloading of torrents and using peer to peer programs, we do allow it after hours through a VPN (Virtual Private Network) connection. Please contact the office to setup a VPN connection to use for torrents.

P2P (Peer 2 Peer) is a type of program that connects to thousands of other users. You can download files from these users' computers but they in turn also download files from your computer. This slows down your internet connection and also our network because it generates a lot of traffic and uses your precious bandwidth. Some of these programs are also responsible for spreading spyware, adware, malware and viruses.  

There are many advantages to Wireless Internet over ADSL, but one cannot say the one is better than the other one. It is the best to weigh up the pro’s and con's, and decide for yourself.

Advantages to Wireless:

• BreedeNet provides up to 4mbps Internet at a cheaper price than equivalent ADSL.
  
• ADSL frequently experiences problems.  With Wireless Internet, we can bypass the problems and ensure more uptime than with ADSL.
• BreedeNet has full control over equipment on the network, and can quickly assess problems on the network and at each customer’s CPE.
  
• BreedeNet can also provide faster onsite support than with ADSL.
  

We offer the same speed to all our clients running at a maximum of 4mbps (4000kbps). Since the speed of internet is determined by the type of website, congestion on the internet, international vs local website etc, we cannot guarantee the speed. 

Most ADSL packages only give you a speed of 384kbps. Higher ADSL speed is available, but then the line rental increases to as much as R500 per month. 

Fixed Wireless Internet uses wireless technology to transmit broadband internet to customers. Each customer has a CPE (Customer Premises Unit) on its roof which receives the internet transmission from the Wireless Internet high sites on the mountains.

The CPE needs to have clear line of sight to one of the high sites to ensure good signal strength.

This type of Wireless Internet is fixed, therefore you cannot travel with it. 

The answer is no. BreedeNet offers fixed wireless internet, which relays internet to a fixed point at your premises.

However, if your premises need to be completely wireless, there willl be several options.  These will be charged extra for, and is not included in the initial installation fee.  For a customized quote please contact your agent.  

Both packages enjoy the same internet speeds, however the major difference is in support and value added products.

Business packages have the advantage of priority support as we recognise that businesses today need to have constant connectivity to function. The business package users receive a free domain and free webhosting. 

The installation fee includes the following:

• CPE (customer premises equipment) - The device that receives the internet signals. This is mounted on the roof of your building.
• The necessary cable & connectors from the CPE to the closest computer.
• Labour - the installation usually takes 2 hours, depending on the location of the computers and the CPE.

We only do fixed wireless internet which does not allow you to travel with it.

However, your username and password can be used to log in at any of the BreedeNet Hotspots in our area.

We normally allow mailbox sizes to grew to a maximum of 50 megabytes. If you require additional space there are alternatives. Contact the office to discuss these alternatives.

The size of this mailbox is therefore not a good solution to only use it as a webmail account.

VOIP calls use bandwith, but since the BreedeNet service uses the G729a codec (fancy words to say the voice is encoded to make the bandwidth usage smaller), the cost per calls is only about 1-2 cents per minute extra. A VOIP call uses 6 kilobytes per second (3kb/s upload, 3kb/s download). Thus, allowing for 10mb of idle time, one can phone 2800 minutes on 1 gigabyte.

HOWEVER, we have decided that we will no longer charge for bandwidth used by VOIP. Thus VOIP can be used on all our packages.

As of 18 June 2010, number porting is available. This means that you can keep your Telkom number when switching over to VOIP. The process automatically cancells your Telkom line.

There is a once-off cost of R150 per number that needs to be ported plus an additional R10 per month.

We need a letter stating that you would like to transfer the number from Telkom to Breedenet on an offical letterhead, plus a copy of the first 4 pages of your Telkom Bill.

Process takes 3-5 days.

Phoning from BreedeNet VOIP to BreedeNet VOIP is free.

Phoning from a Telkom number to BreedeNet VOIP costs the following:

Please note that Telkom Closer Free Minutes does not apply when phoning a VOIP Number.

Peak times: Monday to Friday from 07:00 to 20:00

All other times are off-peak.

The answer to this question depends on what Skype is used for. If Skype is only used to phone other Skype users, then Skype is better.

• Our voice service has free incoming calls & free voicemail (Skype charges for that)
• Calls to landlines to mobiles in South Africa are cheaper than using Skype
• Calls to landlines and mobiles in the rest of the world are in most cases cheaper than on Skype
• Voice quality if better controlled, than with Skype, giving better quality calls

• The major disadvantage is when the internet is not working, the phone is not working, but the VOIP services has voice mail, even for extensions, just for in case a call is missed
• VOIP calls use bandwith, but since the BreedeNet service uses the G729a codec (fancy words to say the voice is encoded to make the bandwidth usage smaller), the cost per calls is only about 1-2 cents per minute extra (About 2000 - 3000 minutes can be phoned on 1 gigabyte)
• VOIP phones are more expensive than normal phones

The short answer is yes you can, but it's not as simple as that.

For a small office or home, inexpensive Siemens equipment can be used, but for anything more complex, IP gateways are needed which are more expensive.

At the moment VOIP lines cannot be incorporated in an existing Telkom PBX system. We will be doing that later.

At this stage only the following geographical number are available:

• 010 500 xxxx - Johannesburg
• 012 004 xxxx - Pretoria
• 013 004 xxxx - Nelspruit / Witbank / Middelburg
• 016 004 xxxx - Vereeniging / Meyerton
• 021 300 xxxx - Cape Town
• 023 004 xxxx - Worcester / Beaufort West
• 031 100 xxxx - Durban
• 041 004 xxxx - Port Elizabeth
• 042 004 xxxx - Uitenhage / Somerset East
• 043 003 xxxx - East London
• 044 004 xxxx - George
• 051 004 xxxx - Bloemfontein

Number porting is now also available, which means you can keep your Telkom number and use it on a VOIP line.

• Cost: Calls are cheaper than Telkom and in most cases cheaper than Skype
• Numbers are not location based and therefore the number doesn't change when you move
• The service is not Telkom based, thus Telkom cable theft has no bearing on the service 
  
• The numbers can be used anywhere in the world, subject to a broadband connection
• VOIP phones plug into your existing computer network and therefore no need for more cables to be laid
• A single line can take 2 calls simultaneously
• Real-time itemised billing available online
• Free call waiting
• Free Voicemail
• Free Callerline Identification (CID)

POE is the abbreviation for Power Over Ethernet. It is a small device that powers the CPE (Customer Premises Unit) on your roof.

We mainly use one of these three POE units:

If your internet does not work, it is advisable to unplug the POE from the wall socket; then wait 3 minutes before connecting the power again. In 90% of the cases, that restores the Internet connection.

If your internet does not work, it is advisable to unplug the POE from the wall socket; then wait 3 minutes before connecting the power again. In 90% of the cases, that restores the Internet connection.

Internet is lost due to unstable electricity. Unfortunately we don't have control over that.

Wireless Internet Customers can now do their own topups. No need to contact the office with emails and phone calls. You can do it yourself. Plus it only costs R65 instead of R75 if our office does the topup.

Less hassle & cheaper!

Here is how:

1. Visit our website or for direct access http://topup.breede.co.za

2. Login with your Internet Username and password:

3. Click on the TOPUP button

4. Click on the size of the topup your want using the slider

5. Then click topup 

BreedeNet making life a bit easier.